🐾All new dogs must complete a successful meet & greet.
An overnight trial stay before any boarding more than 3 nights can be confirmed.
🐾Bookings are confirmed upon receipt of 50% non refundable deposit. Remaining payment is required before drop off.
Cancellations with less than 120 hours notice will be charged in full.
Day care is up to 9 hours, where collection is delayed beyond the 9 hours or agreed time a £5 late collection fee will be added per 30 minutes.
🐾All sections of the My Pet Walker app must be completed and kept up to date.
🐾Dogs must be fully vaccinated (including kennel cough), and up to date with flea, tick, & worm treatments. If you choose not to vaccinate your dog a titre test must take place before any visit.
Any medical or behavioural issues must be disclosed.
🐾 In some situations male dogs may need to be neutered or have had Chemical Castration/Zeuterin
Female dogs in season unfortunately cannot stay
🐾Dogs must be house trained*, friendly, used to children, non-aggressive & well socialised. As this is a home from home, relaxed environment and also to keep our neighbours happy we can’t accept any relentless barkers. We reserve the right to refuse or withdraw care if a dog poses a risk.
🐾 Your dog must be happy to sleep downstairs independently.
If your dog is to sleep in a closed crate I must have a signed consent form from you.
🐾In an emergency, we will contact you, then your vet.
If unavailable, we will seek veterinary advise from The Hampshire Vet & all costs will be the owner’s responsibility.
🐾Dogs are cared for with the utmost attention; however, they remain the owner’s responsibility. We are not liable for illness, injury, or loss unless caused by negligence.
All dogs that are to be walked off lead must have a signed consent form.
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*you are informed that I have comprehensive, council-approved policies covering:
* Cleaning
* Feeding
* Disease control
* Enrichment & exercise
* Transport
* Health & welfare
* Medical needs
* Emergency extraction procedure
* Emergency care
* Death & escape procedures
All documents are available for review on request.
AGREEMENT
BY BOOKING OUR SERVICES, YOU CONFIRM ACCEPTANCE OF THESE TERMS AND CONDITIONS AND THAT ALL INFORMATION PROVIDED IS ACCURATE.
*Allowances made for puppies under 6 months that are still training.
